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   02-03-15   

           
Home>>Customer Service >> Shipping
Temp Vent Customer Service
Shipping Information

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Shipping 
We use UPS depending on time and cost, for those items which meet their size and weight limitations. Call us for priority and express shipping prices.

Delivery Times
Order processing and shipping transit times are estimated at 5-10 working days. If you have a specific delivery time frame, we should discuss this prior to order placement. Sometimes, through circumstances beyond our control, we do not make any guarantees of a projected delivery schedule. We will do our best to expedite your order, but cannot guarantee an exact delivery day.

Order Tracking
If delivery contact is not made approximately (10) ten working days from shipping notification, you may want to check on the transit location of your order. Please e-mail or call us with your invoice number and we will respond promptly with the most up-to-date information.

Delivery Notification
Please make sure someone is at the delivery destination to receive the order.
If your home is not accessible by delivery truck (example: summer home in Michigan snowed in during winter months), we may have to transport your merchandise to the nearest accessible point and it will be your responsibility to provide pick-up and transportation to your home.
In some cases, remote delivery charges may apply. We will notify you prior to shipping if this should apply or call us if you are concerned.

When Your Merchandise Arrives
Please be prepared to inspect your order when it arrives. Check the bill of lading and verify that the quantity of packages delivered agrees with what the BOL indicates left the factory. You may have to open the cartons, in the case of motor freight, to look for transit damage. Please do not sign the bill of lading until you are reasonably sure the merchandise has been delivered in good condition. If you should discover damage, it is your responsibility to notify us immediately. You must sign the bill of lading with a note describing the damage you see. Although damage claims are rare, they can happen and your products are fully insured against freight damage.

Freight Damage
Your products are insured against freight damage. Should freight damage be determined, we will either arrange to have the merchandise repaired to factory new conditions or replaced at no cost to you and as expeditiously as possible.

Alaska, Hawaii and International Deliveries
Please call us or email for a quote.

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The foundation is critical to the integrity of the home. Thatís why foundation vents and ventilation are critical. Unventilated foundations are subject to built-up moisture that can eventually lead to costly damage.
Temp Vent foundation vent systems help protect this critical area of the home. Whatís more, ventilation can help control conditions that lead to mold, mildew, fungi, damp rot and unhealthy air. Buy Tempvents brand foundation vents.
But thereís more. If thereís one thing termites are attracted to, itís warm, moist, dead air environments such as those found under houses in crawl spaces or unfinished basements. TempVent products have been especially designed for the pest control industry.
Temp-Vent foundation vents help to provide ventilation that can reduce moisture in these areas, which helps control termites.

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